Elan Sablich

Professional Profile · 2026

Elan A.Sablich

Senior IT Leader who makes technology make sense to the business, and the business make sense to IT.

Haverhill, MA · Open to remote
Planet Fitness Global HQ · Hampton, NH
[email protected] · linkedin.com/in/elansablich
15+
Years Experience
2.7K
Locations Supported
$500K
Vendor Savings (2023)
82%
Faster Incident Resolution
01

Who I Am

Most IT leaders come up through the technical ranks and learn to speak business. I came up through the business and creative side first, and that difference shows in how I lead.


Early career work in digital media, marketing, and customer-facing technical support gave me something most IT leaders don't have: the ability to communicate complexity visually and clearly. Today that shows up in executive-ready PowerBI dashboards, presentations that actually land with leadership, and training materials I build and record myself. In a lean org, that matters.


From there I built the IT function from scratch at Princeton Properties, scaled to running the full technology stack for 175 locations across the U.S. and Canada at Taymax Group, and now serve as the primary IT business partner at Planet Fitness Global HQ, supporting 2,700+ domestic franchise locations across every layer of the technology organization.


I'm equally comfortable in a boardroom and a server room. I own the strategy, build the roadmap, manage the budget, govern the vendors, and still know how to get into the weeds when the situation calls for it.

What Makes This Different

  • Creative background means executive presentations, PowerBI dashboards, and self-produced training materials most IT leaders can't or won't build
  • Dual franchise and HQ perspective: operated as the customer of enterprise IT, then set the strategy for it across 2,700+ locations
  • Built IT governance from scratch at two organizations
  • IT investment governance, budget and capital planning
  • ITSM transformation and KPI-driven executive reporting
  • Cybersecurity governance (NIST, PCI-DSS)
  • Vendor management and MSP governance at scale
  • Translating technical complexity for non-technical stakeholders

Career Arc

🎧
Technical Support
EBSCO · 2011
📣
Marketing & Media
EBSCO · 2012
🌐
Digital & Brand
Princeton · 2014
🖥️
IT Director
Princeton · 2017
🌍
Global IT Director
Taymax · 2023
🏢
HQ IT Business Partner
Planet Fitness · 2025

The creative foundation is why the executive presentations, dashboards, and training materials actually work.

02

Experience

Planet Fitness, Global HQ

Manager, Club Technology to Domestic

Jan 2025 to Present Hampton, NH

Primary IT business partner for domestic club operations across 2,700+ locations. Aligns technology priorities with franchise owners and operations leadership, leads service portfolio management, and drives executive-level KPI reporting to the ELT.

2,700+ Locations 10% Improved Incident Response POS Modernization Infrastructure Roadmap SLA Governance Cross-functional Program Delivery

Taymax Group, Planet Fitness Franchise

Global Director of Information Technologies

Jan 2023 to Jan 2025 Salem, NH

Owned all aspects of technology strategy, investment governance, and service delivery for a 175-location multi-national franchise (U.S. + Canada). Transformed IT from fully outsourced to a co-managed shared services model, cutting costs and dramatically improving resolution times.

$500K Vendor Savings 33 Days → 5.89 Days Resolution ~$30K Security Risk Prevented NIST Cybersecurity Framework PCI-DSS Compliance ITSM / 5,500+ Annual Tickets Co-managed Shared Services

Princeton Properties

Director of IT

Jan 2017 to Jan 2023 Lowell, MA

Directed IT for a 36-location real estate portfolio. Built IT governance from the ground up for a growing SMB: incident response, DR/BCP, MDM, help desk, and information security policy. Renegotiated MSP contracts to deliver a 30% cost reduction while improving quality.

30% MSP Cost Reduction 12.5% Phishing Rate Reduction Microsoft 365 Security Intune MDM VoIP Rollout Firewall Migrations

Princeton Properties

Internet Media Specialist

Apr 2014 to Dec 2016 Lowell, MA

Worked closely with the SVP/CMO managing the company's online presence, digital media, and branding. Served as SME for Property Management Software, built and cataloged a media library from scratch, and modernized the company's digital footprint across 30+ properties.

30+ Websites Managed 5% → 100% Mobile Compliance 25% Hosting Cost Savings SEO & PPC / Google Analytics Property Photography Brand Standardization

EBSCO Publishing

Customer Account Technical Specialist

May 2011 to Apr 2014 Ipswich, MA

Three years across technical support and marketing coordination roles. Served as main technical contact for 250+ high-value customers across 9 states and Canadian territories, providing advanced product support. Also coordinated inter-department RFP responses and managed strategic marketing campaigns.

250+ Enterprise Customers 9 States + Canada Technical Support Cross-dept Coordination
03

Skills & Expertise

🧭

Strategy & Governance

IT Roadmapping Business Technology Strategy IT Governance Portfolio Management Budget & Investment Mgmt TCO Reporting
⚙️

Service Delivery & ITSM

ITIL / ITSM ServiceNow / Jira Incident & Problem Mgmt SLA Design SOP Development KPI & Executive Reporting
🔒

Security & Compliance

NIST Framework PCI-DSS Risk Management DR / BCP Vendor Risk Review Security Awareness Training
☁️

Infrastructure & Platforms

Microsoft 365 Microsoft Entra ID Intune MDM IaaS POS Platforms Network Infrastructure VoIP
🤝

Leadership & Change

Cross-functional Leadership Stakeholder Engagement Change Management Vendor Management Franchise Partnerships Executive Communication
🎨

Communication & Enablement

PowerBI Dashboards Executive Presentations Training Development Video & Screen Recording Visual Storytelling Change Adoption
04

What I'm Looking For

I'm drawn to roles where IT leadership means more than keeping the lights on, where I can build, translate, influence, and deliver at scale. I thrive in organizations navigating growth, modernization, or operational complexity.

IT / Technology Director

Owning the full technology strategy, budget, and team for a growing or complex organization. Real estate, healthcare, professional services, nonprofit.

IT Business Partner / Technology Partner

Serving as the strategic bridge between business units and enterprise IT in mid-large organizations. Cross-functional influence without direct engineering management.

IT Operations Manager / Managed Services Lead

Leading service delivery, help desk, ITSM, and MSP governance at scale. Strong fit for franchise, multi-site, or SaaS/platform companies serving distributed operators.

05

Talent Profile

Via Plum psychometric assessment, top 3 talents that drive Elan most.

Innovation 💡

The ability to generate novel solutions and creative ideas to solve problems.

  • Extraordinary at working with abstract ideas and developing unconventional solutions.
  • Capable of being receptive to different ideas and flexible to changing demands.
Decision Making 🔀

The ability to make high-quality decisions based on limited information.

  • Extraordinary at critically evaluating information, generating solutions, and using facts and logic to support decisions.
  • Capable of being deliberate and identifying potential problems before they surface.
Adaptation 🦎

The ability to adjust to changes in the workplace while maintaining a positive demeanor.

  • Good at staying calm and operating effectively under pressure.
  • Able to deal positively with the challenges associated with change.

Professionally, Elan is

Curious, analytical, reflective, imaginative, and creative
Objective, tough-minded, frank, and direct with others
A very good fit for roles requiring continuous learning and imagining new ways of doing things
A very good fit for organizations that need someone to push others to perform at their best
06

Beyond the Office

📷

Real Estate Photography

Ranked Top 20 Real Estate Photographers in the Boston area by Expertise.com, a creative outlet that sharpens visual storytelling.

🚴

Cycling & Race Promotion

2018 Race Director & Promoter for the Shoe City Pro Circuit, event logistics and community building on two wheels.

🐓

Backyard Chicken Enthusiast

Runs a blog at MeatyCluckers.com dedicated to raising backyard chickens. Apparently a natural at managing both IT systems and small flocks.

🐾

Volunteer & Rescue Photographer

Volunteers and photographs for Sweet Paws Rescue, using photography skills to help animals find forever homes.